In Vietnam, the ever-increasing demand for air travel led to our cooperation in the building of a new terminal at Noi Bai Airport. In the construction field, local construction workers received on-site training on Japanese-style safety and quality control. As a result, work was completed ahead of schedule. This is a case study of how co-creation was materialized through technological transfer and setting high-quality operations in place.

To meet the urgent need for a new international airport terminal in Vietnam, a total of 74,134 local construction workers were employed with thorough training provided on Japanese-style safety measures and quality control.

The project was accomplished ahead of schedule with zero fatalities.

As a result of transferring Japanese technology and know-how related with airport operations, smooth check-in procedures and other highly improved services at Noi Bai received recognition for the World’s Most Improved Airport in 2016.

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